Smoked & Tasty Privacy Policy                                                                                             

Effective Date: 01/01/2025

Smoked & Tasty ("we", "us", or "our") is a gourmet catering and food store located at 138 W Grand Ave, Escondido, CA 92025, serving San Diego County and hosting regular farmers’ markets. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.smokedandtasty.com or interact with us via WhatsApp, SMS, or email 

1. Information We Collect

  • Contact Data: Name, email, phone number (mobile and/or WhatsApp), delivery address, dietary preferences.

  • Order Information: Catering requests, items ordered, event details, payment status.

  • Communications: Records of messaging and correspondence via WhatsApp, SMS, and email (including smoked.cured.tasty@gmail.com) 

  • Technical Info: IP address, device/browser details, referral URLs, website usage data via cookies.

2. How We Use Your Information

We use your data to:

  • Process catering orders, event inquiries, and farmer’s market pickups.

  • Send updates: order confirmations, delivery arrangements, event reminders via WhatsApp and SMS.

  • Provide customer service support.

  • Personalize menu recommendations and update you about new products or special events.

  • Improve our website, service offerings, and maintain security.

3. WhatsApp & SMS Messaging

By providing your mobile number, you agree to receive transactional and service messages (e.g., order confirmations, pick-up reminders, event updates) via WhatsApp and SMS. You may opt out at any time by replying STOP or contacting us at smoked.cured.tasty@gmail.com.

4. Email Communications

By sharing your email, you consent to receive:

  • Order confirmations and delivery/event reminders.

  • News, promotional content, and newsletters—only if explicitly subscribed.
    You can opt out of promotional emails at any time via the unsubscribe link.

5. Legal Basis (GDPR, if applicable)

For users in the EEA, we process your personal data under:

  • Contract necessity (e.g., fulfilling catering orders).

  • Consent for marketing communications.

  • Our legitimate interests (e.g., site analytics, fraud prevention).

  • Compliance with legal obligations.

6. Sharing Your Information

Your personal information is never sold. We may share data with:

  • Catering/Event Partners: caterers, venues, staffing providers.

  • Delivery & Logistics Services for order fulfillment.

  • Messaging Platforms: WhatsApp Business API, SMS gateway providers.

  • Payment Processors for secure transactions.

  • Legal Authorities if legally required.

7. Cookies & Tracking Technologies

Our website uses cookies to:

  • Track visits and site usage for analytics.

  • Provide a personalized browsing experience.
    Browser settings allow you to manage or disable cookies.

8. Data Retention and Security

We store personal information only as long as needed for service delivery or legal compliance. Robust security measures—such as encryption and secure server storage—are used to safeguard your data.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, update, or delete your data.

  • Withdraw consent (e.g., for marketing).

  • Restrict or object to data processing.
    To exercise any rights, contact us at:
    smoked.cured.tasty@gmail.com, call 760-978-9680, or visit 138 W Grand Ave, Escondido, CA 92025 

10. Policy Updates

This policy may be revised occasionally. Any changes will be posted here with a new "Effective Date." Continued use indicates acceptance of the updates.

11. Contact Us

If you have questions or concerns regarding your privacy:

Smoked & Tasty
📧 smoked.cured.tasty@gmail.com
📞 760-978-9680
🏠 138 W Grand Ave, Escondido, CA 92025